Pre-Information Form

Every purchase you make through our Archippro store constitutes a distance contract under the Distance Contracts Regulation. This contract becomes valid upon your purchase of the products.

According to the Law No. 6502 on the Protection of Consumers, consumers have the following rights:

• In case the purchased product is defective, the product can be exchanged or returned.
• The right of withdrawal can be exercised within 14 days after the product is received. In case of exercising the right of withdrawal, the return process of the product will be initiated.
• To exercise the right of withdrawal, the product must be unused and the packaging must not be opened.

Under the Law No. 6698 on the Protection of Personal Data (KVKK), great importance is given to the protection of your personal data. Your personal data is processed solely for the purpose of fulfilling your orders and conducting customer service processes. For more information about your rights regarding personal data and the purpose of processing, you can review our KVKK clarification text.

Within the framework of the Law No. 6563 on Electronic Commerce, information is provided regarding the issues that users should pay attention to while shopping online. Before making a purchase, it is important to obtain information about the prices of products, payment methods, and delivery conditions.

If you have any questions, suggestions, or complaints, you can contact us through the contact information provided above. In line with our commitment to customer satisfaction, all your requests will be responded to as soon as possible.

This form has been prepared by iStartPay AI Technologies Inc. to increase the transparency of the services provided and to protect consumer rights. We wish you a safe and enjoyable experience in your shopping.